Chapter 13. Homer, Monitoring and Troubleshooting Your Communication Platform
Homer is your NSA, your friendly GCHQ, where all of your signaling, statistics, and metadata belongs. If something happened anywhere in your realm, something you want to know, you ask the blind poet Homer about it. He'll immediately recount the whole story, from beginning to end. Think about it as data-warehousing for Real-Time Communication (RTC), like a time machine able to pinpoint for you any moment in the past from any location in your network.
Homer is invaluable in any VoIP installation of a sizable dimension, and is your only way (OK, your only open source way) to give your customer base the support they deserve (and pay for).
In this chapter, we will cover:
- Homer ...
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