Mastering Microsoft Teams: End User Guide to Practical Usage, Collaboration, and Governance

© Melissa Hubbard, Matthew J. Bailey, D'arce Hess, Mårten Hellebro 2021

M. Hubbard et al.Mastering Microsoft Teamshttps://doi.org/10.1007/978-1-4842-6898-8_7

7. Automating Business Processes in Teams

Melissa Hubbard¹  , Matthew J. Bailey², D’arce Hess³ and Mårten Hellebro⁴

(1)

Dumfries, VA, USA

(2)

Falls Church, VA, USA

(3)

East Greenwich, RI, USA

(4)

New York, NY, USA

 

In the modern workplace, the automation of business processes and information gathering is becoming more and more commonplace. If a task at work is routine, simple, and repetitive and involves data entry or searching for information, it is likely a good candidate for business process automation. With Microsoft Teams being a digital workspace that is meant to serve as a catalyst for communication, ...