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Mastering Operational Risk, 2nd Edition by John Thirlwell, Tony Blunden

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Acknowledgements

We are grateful to the following for permission to reproduce copyright material:

FIGURES

Figures 1.2, 2.1, 3.2, 3.6, 4.9, 4.10, 5.1, 5.2, 5.4, 5.6, 6.1, 6.2, 6.3, 7.1, 7.2, 7.3, 7.4, 7.5, 7.7, 8.1, 8.12, 9.1, 9.2, 9.3, 9.4, 9.5, 9.6, 9.7, 9.8, 9.9, 9.10, 9.11, 10.1, 10.2, 10.3, 10.4, 13.1 and the figure on p.280 courtesy of Chase Cooper Limited.

LOGOS

Figure 4.1 from Balfour Beatty, a registered trademark of Balfour Beatty plc, registered in England as a public limited company; Registered No: 395826; Registered Office: 130 Wilton Road, London SW1V 1LQ. For further information about the ‘Zero harm’ project, see http://www.zeroharm.bbrce.co.uk/

TABLES

Tables 9.1, 9.2, 9.3, 9.4, 9.5 and 14.1 courtesy of Chase Cooper Limited;

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