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Microsoft 365 and SharePoint Online Cookbook
book

Microsoft 365 and SharePoint Online Cookbook

by Gaurav Mahajan, Sudeep Ghatak
June 2020
Beginner
810 pages
15h 48m
English
Packt Publishing
Content preview from Microsoft 365 and SharePoint Online Cookbook
Power Virtual Agents

PowerVirtual Agents (PVAs) is a Software-as-a-Service (SaaS) offering that lets you build smart bots that can answer queries from your customers round the clock. You can design bots by simply using a guided, no-code graphical interface. What this means is that subject matter experts can build bots themselves without having to involve development teams. They can test and debug bots in real-time using the Test Console.

PVAs are a part of the Power Platform, which lets citizen developers build solutions for themselves. As of April 2020, PVA is offered as a separate SaaS offering outside Microsoft 365.

Microsoft already has an Azure Bot Service that lets you build intelligent, enterprise-grade bots. Using the bot framework, ...

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Publisher Resources

ISBN: 9781838646677