August 2006
Intermediate to advanced
340 pages
11h 20m
English
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Transitioning to Operations and Support
Lead Advocacy Group: Release/Operations
Transitioning a solution and its supporting collateral to operations and support does not happen through osmosis. Ideally, operations and support personnel have been part of a project team. Being on the team enables them to form a much deeper understanding of a solution and its behavioral characteristic than any training is able to provide. However, it is prudent to allocate time and resources in the various plans and schedules to properly transition solution operations and support functions to permanent staff before a project team disengages.
History shows that a solution hand-off with little overlap leads to disastrous results. Ideally, transitioning of processes, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.