CHAPTER 7

Adjustments to Make in a Post-COVID World

Office Versus Remote

Law firm leaders see that their workforces are becoming hybrid or split, with some workers coming to the office, some working remotely exclusively, and the majority doing a combination of the two. Managing such a diverse or split workforce has its challenges. The challenges come in the form of data security, firm culture, attorney advancement, client confidentiality, client service/responsiveness, technology, logistics, and fair compensation.

As someone who has worked with their fair share of law firms, I often come across an owner who demands that the entire staff return to in-office work full time. When Covid hit, it was a massive wake-up call to the legal industry to ...

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