MOS Study Guide for Microsoft Outlook Exam MO-400

Objective group 2

Manage messages

The skills tested in this section of the Microsoft Office Specialist exam for Microsoft Outlook 2019 relate to creating outgoing messages and managing incoming messages. Specifically, the following objectives are associated with this set of skills:

2.1     Create messages

2.2     Insert message content

2.3     Organize and manage messages

Messages you compose in Outlook 2019 can contain text, diagrams, and graphics and can be visually enhanced by colors, fonts, and backgrounds. You can configure Outlook to automatically include information such as your name, contact information, and company logo at the end of outgoing messages.

Outlook is designed to act as a complete information-management system; it provides ...