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Oracle Siebel CRM 8 Developer's Handbook
book

Oracle Siebel CRM 8 Developer's Handbook

by Alexander Hansal
April 2011
Intermediate to advanced
576 pages
11h 18m
English
Packt Publishing
Content preview from Oracle Siebel CRM 8 Developer's Handbook

Case study example: Invoking a business service method from a runtime event

As indicated in Chapter 3, Case Study Introduction AHA has the requirement of tracking all view hits to be able to identify frequently used views and to provide data for business process management. The preconfigured Usage Tracking Service has been identified as the solution for this requirement.

The solution also includes the use of the runtime event architecture that has been introduced in Chapter 16, Menus and Buttons. We will however discuss how runtime events work in more detail in the following section.

Runtime events

As indicated in Chapter 16, we can use runtime events to handle events in Siebel applications. We can understand runtime events as a means to registering ...

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Publisher Resources

ISBN: 9781849681865Other