3 Attitudes and Job Satisfaction

A photo shows Brad Stone.

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Learning Objectives

After studying this chapter, you should be able to:

  1. 1 Contrast the three components of an attitude.

  2. 2 Summarize the relationship between attitudes and behavior.

  3. 3 Compare the major job attitudes.

  4. 4 Define job satisfaction.

  5. 5 Summarize the main causes of job satisfaction.

  6. 6 Identify three outcomes of job satisfaction.

  7. 7 Identify four employee responses to job ­dissatisfaction.

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