Differences Between Groups and Teams
2 Contrast groups and teams.
Groups and teams are not the same thing. In Chapter 9, we defined a group as two or more individuals, interacting and interdependent, who work together to achieve particular objectives. A workgroup is a group that interacts primarily to share information and make decisions to help each member perform within his or her area of responsibility.
Workgroups have no need or opportunity to engage in collective work with joint effort, so the group’s performance is merely the summation of each member’s individual contribution. There is no positive synergy that would create an overall level of performance greater than the sum of the inputs. A workgroup is a collection of individuals doing ...
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