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After studying this chapter, you should be able to:
1 Distinguish between the different types of groups.
2 Describe the punctuated-equilibrium model of group development.
3 Show how role requirements change in different situations.
4 Demonstrate how norms exert influence on an individual’s behavior.
5 Show how status and size differences affect group performance.
6 Describe how issues of cohesiveness and diversity can be integrated for group effectiveness.
7 Contrast the strengths and weaknesses of group decision making.