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Overload!: How Too Much Information is Hazardous to Your Organization by Jonathan B. Spira

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CONTENTS

Foreword : Fighting the Good Fight against Information Bloat

Preface

A Note to the Reader

Acknowledgments

Introduction

The Way Work Was

The Age of the Knowledge Worker

Mark Rivington’s Day

A Global Economy

Great Moments and Milestones in Information Overload History

Part I : How We Got Here

Chapter 1 : Information, Please?

Chapter 2 : History of Information

The Information Revolution and the Book

E-readers Rising

After the Book . . . Getting the Word Out

The New News Cycle

Chapter 3 : Welcome to the Information Age

Is Software Holding Us Back?

The Tools We Use

Mid-Nineteenth-Century Tools: Groundwork Is Laid

Twentieth-Century Tools: The Foundation for the Information Revolution

Breakthroughs in Productivity

Online Collaboration Makes Its Entrance

Enter Charlie Chaplin

Enter the Office Suite

An Office for the Twenty-First Century

The Problem with Documents

The Collaborative Business Environment

Chapter 4 : What is Information?

Quantifying Information

Why Information Is Exploding

How Information Is Going beyond Network and Storage Capabilities

Structured versus Unstructured Information

Data Mining to the Rescue?

Chapter 5 : The Information Consumer

Chapter 6 : What is Information Overload?

Meetings: Too Much of a Good Thing?

How Long Has This Been Going On?

More Information – Isn’t that What We Wanted?

Information Overload and the Tragedy of the Commons

The Ephemerization of Information

Chapter 7 : The Cost of Information Overload

In Search of a Management Science

Chapter ...

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