Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System EBOOK

Index

Abrams, Barbara, 59–60

Afsar-manesh, Nasim, 79, 88–89

Alazmi, Khalid, 135

Alazmi, Muhammed, 134–135

Alejos, Juan, 161–162, 258–259

Alfelor, Dennis, 156

Alivia, Dan, 63–64

Allende, Oyoana, 264–265

Anderson, Barbara, 31

Angus, Fiona, 199

Arnold, Steven, 213

Arvin, Marti, 115–117, 120

Atchison, Kathryn, 186–187

Atkinson, James, 232–234

Bakewell, Dominic, 189–190

Barlev, Pearl, 208–209

Barron, Jack, Jr., 202–205

Baudino, Lori, 236

Beck, Lisa, 218, 234, 240–241

Beck, Miranda, 218, 234, 240–241

Being with, serving by, 48, 58–60

Belldegrun, Arie, 182

Bookbinder, Hal, 255–256

Braddock, Geri, 91–92

Brain cancer treatment, 189–191

Brown, Warren, 76–77

Bullock, Amy, 215–217

Burk, Scott, 190–191

Busuttil, Ronald, 7, 160–161

Care:

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