Chapter 10
The Follow-Up Coach
What’s in This Chapter
• The role of facilitators in reinforcing learning
• 30 activities to keep participants involved in developing their presentation skills
Reinforcing Employee Learning to Ensure Success
The benefits of training can be lost if behavior change doesn’t occur. To achieve real behavioral change, it is important that the ideas delivered in the learning environment continue to be supported, an idea that is borne out in the research on training. It is also clear that training isn’t a once-and-done event. Training workshops are just the beginning of development for our learners, who come to us for techniques and information on their topics and an opportunity to practice these skills. After the session, ...
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