November 2008
Intermediate to advanced
910 pages
27h 16m
English
book
Professional Microsoft® SQL Server® 2008 Administration
by Brian Knight, Ketan Patel, Wayne Snyder, Ross LoForte, Steven Wort
Content preview from Professional Microsoft® SQL Server® 2008 Administration
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4.4. Getting Help from Support
Whenever you get stuck on a SQL Server issue, generally you call the next layer of support. Whether that next layer is Microsoft or a vendor, a number of new tools are available to communicate with that next layer of support. The SQLDumper.exe and SQLDiag.exe programs can be used to help you better communicate with support to give them an excellent picture of your environment and problem while you reproduce the error.
4.4.1. SQLDumper.exe
Beginning in SQL Server 2000 SP3, SQLDumper.exe was included to help your SQL Server perform a dump of its environment after an exception occurs. A support organization such as Microsoft's Product Support Services (PSS) may also request that you execute the program on demand while you have a problem such as a hung server.
If you wish to create a dump file on demand, you need the Windows process ID for the SQL Server instance. There are a few ways you can obtain this ID. You can go to Task Manager, look in the SQL Server log, or go to SQL Server Configuration Manager, covered earlier in the chapter. On the SQL Server 2008 Services page of Configuration Manager, you can see each of the SQL Server services and the process ID.
By default, SQLDumper.exe can be found in the C:\Program Files\Microsoft SQL Server\100\Shared directory, as it is shared across all the SQL Server instances installed on a server. This directory may vary, though, based on where you installed the SQL Server tools. To create a dump file for support, ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.