Professional Microsoft® SQL Server® 2008 Administration
by Brian Knight, Ketan Patel, Wayne Snyder, Ross LoForte, Steven Wort
2.8. Troubleshooting a Failed Install
SETUP.EXE compresses all the log files for each execution of setup into a single CAB file.
It is possible for setup to fail prior to creating the CAB file. If this is the case, the files will still exist singly.
The CAB files will be in the following directory:
"%ProgramFiles%\Microsoft SQL Server\100\Setup Bootstrap\LOG\Files
The format of the CAB file name is as follows:
SQLSetup[XXXX]_[Machine]_logs.CAB
The XXXX in the file name is a number incremented each time setup is run. You will be looking for the most recent CAB file. If setup fails, here are the initial troubleshooting steps PSS recommends:
The first and best place to get information is via the Web. Google for the error number. In addition, go specifically to the Microsoft Knowledge Base and search for the error number there.
The setup installs the components, each in its own MSI. The status of each of these installations is included in the Summary.txt file. Get it from the most recent SQLSetup[XXXX]_[Machine]_logs.cab. Each of the component installs should have a summary that looks like the following:
--------------------------------------------------------------------- Machine : AMDF2002 Product : Microsoft SQL Server 2008 Data Transformation Services
Product Version: 10.00.xxxx Install : Successful Log File : D:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\LOG\Files\SQLSetup0003_AMDF2002_DTS.log ---------------------------------------------------------------------
You ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access