2THE RESILIENT LEADER:Give Yourself a Psychological Kick in the Pants

It’s not enough to just be a productive leader. To get others to follow you, you also need to be a resilient leader. We all experience setbacks now and then in our careers such as losing a key customer account, flubbing a presentation to senior management, or being passed over for a promotion. But what matters most is how quickly we bounce back from negative events.

“If you want to be inventive, you have to be willing to fail,” says Amazon founder and CEO Jeff Bezos. The world’s largest online retailer has had its share of failures: hiring expensive editors to write book reviews and starting an auction business, among others. But unlike Bezos, most of us avoid failures like ...

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