Key points
• This chapter contains descriptions of 24 standardized questionnaires designed to assess perceptions of usability or related constructs (e.g., satisfaction or usefulness).
• Those questionnaires fall into four broad categories: post-study, post-task, website, and other.
• Standardized post-study questionnaires include the QUIS, SUMI, PSSUQ, SUS, USE, and UMUX.
• Standardized post-task questionnaires include the ASQ, ER, SEQ, SMEQ, and UME.
• All of these post-study and post-task questionnaires are of potential value to usability practitioners due to psychometric qualification indicating significant reliability, validity, and sensitivity.
• Head-to-head comparisons of the methods indicate that the most sensitive post-study questionnaire ...
Get Quantifying the User Experience, 2nd Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
