GETTING THROUGH TO OUR CLIENTS: MAKING SURE WE ARE ON THE SAME PAGERELATING WITH CLIENTSCOMMUNICATING WITH CLIENTSNONVERBAL BEHAVIORSLISTENING SKILLSSTEPS IN THE PERSONAL FINANCIAL PLANNING PROCESS1. LEARNING AND UNDERSTANDING THE CLIENT'S PERSONAL AND FINANCIAL CIRCUMSTANCES2. IDENTIFYING, EVALUATING, AND SELECTING OBJECTIVES3. ANALYZING THE CLIENT'S CURRENT COURSE OF ACTION AND POTENTIAL ALTERNATIVE COURSE(S) OF ACTION4. DEVELOPING THE FINANCIAL PLANNING RECOMMENDATIONS5. PRESENTING THE FINANCIAL PLANNING RECOMMENDATIONS6. IMPLEMENTING THE FINANCIAL PLAN7. MONITORING THE FINANCIAL PLAN