O'Reilly logo

Reaching the Goal: How Managers Improve a Services Business Using Goldratt’s Theory of Constraints by John Arthur Ricketts

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

B. Process Simulation

DBR for Services

Simulation Methods

Single-Activity Simulation

Multi-Activity Simulation

Simulating Real Processes

Summary

Endnote

Chapter 6, "Process Management," covers Drum-Buffer-Rope for Services (DBRS). Though it compares a few basic capacity management scenarios for an entire process, it does not explore the dynamic behavior of elements within that process. It thus treats the process itself as a black box. Fortunately, the basics of DBRS can be appreciated without an understanding of internal process dynamics.

In case you want to probe a bit deeper, however, this appendix contains some DBRS simulations. In effect, this appendix opens the lid a bit and shines some light inside the black box covered earlier. ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required