This chapter emphasises the need for caution when stating contractual objectives. The need for unambiguous measureable requirements is given. Items for inclusion are listed and penalties are examined. The chapter concludes with an example.
19.1. Essential Areas
Since the late 1950s in the USA, reliability and maintainability requirements have appeared in both military and civil engineering contracts. These contracts often carry penalties for failure to meet these objectives. For over thirty years in the UK, suppliers of military and commercial electronic and telecommunication equipment have also found that clauses specifying ...
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