Chapter 6RAG – towards a model of resilient performance

The Resilience Assessment Grid (RAG) provides a basis from which specific sets of diagnostic questions can be developed, but they are not intended to be used off the shelf. Since the diagnostic questions must be applied to a specific organisation, some clarification and reformulation will always be necessary.

Chapter 5 outlined the principles for how assessments can be rated and how the results can be presented. The radar chart is a compact representation of how the various items are rated and shows how well an organisation seems to be doing on each of the four main potentials at a given point in time. The RAG may with some justification be seen as a snapshot of how well the organisation ...

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