May 2016
Intermediate to advanced
320 pages
8h 44m
English
book
Sales Growth, 2nd Edition
by Thomas Baumgartner, Homayoun Hatami, Maria Valdivieso de Uster, Marc Benioff
Content preview from Sales Growth, 2nd Edition
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Index
A
- Account manager see Sales force
- Account teams see also Key account management
- Adidas
- Adobe
- Afiniti
- Alcoa
- Allianz
- Amazon
- American Airlines
- American Express
- Analytical capabilities
- granular insights
- Artificial intelligence see also Machine learning
B
- Best Buy
- Big data
- applications
- capabilities
- definition
- sources
- Big-deal teams
- BMW
- Bon-Ton
C
- Capability building see also Talent management
- coaching
- experiential learning
- for partners
- role playing
- Capital One
- Cargill
- Caterpillar
- Change management
- sales culture
- Channels see also Digital channels, Direct channels, Indirect channels, Multichannel
- conflict
- customer service
- hybrid
- Channel partners see Indirect channels
- Churn
- retention
- Cisco
- Citrix
- ClearLink
- Coaching see Capability building
- Coca-Cola Enterprises
- Commission see Compensation
- Compensation
- incentives/commission
- non-financial incentives
- Compete
- comScore
- Conversion rate
- Cost of sales
- County Market
- Cross-selling/upselling
- Customer see Sales experience
- acquisition
- decision journey
- insights
- loyalty
- needs
- retention see Churn
- satisfaction
- Customer relationship management
- Customer service see Channels
D
- Demand
- investing ahead
- modeling
- Deutsche Bank
- Digital channels see also mobile channels
- location-based selling
- quick-response codes
- social media
- Direct channels
- future of see also Digital channels, Sales force
- Distributors see Indirect channels
E
- EMC
- Emerging markets
- Enterprise sales see Key account management
- Essent
- Experts ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.