© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2024
K. KapitanovSalesforce Developer I CertificationCertification Study Companion Serieshttps://doi.org/10.1007/979-8-8688-0300-0_1

1. Salesforce Fundamentals and Architecture

Konstantin Kapitanov1  
(1)
Borås, Sweden
 

1.1 The Basic Architecture as Model-View-Controller (MVC)

Salesforce is a cloud-based platform that provides customer relationship management (CRM) services to businesses of all sizes. Its architecture is based on the Model-View-Controller (MVC), which separates the data, business logic, and presentation layers of the cloud application. The platform is known for its flexibility, scalability, and customization options. Let’s break down the basic architecture ...

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