Index
A
A/B split testing
AdWords, 331
emails, 333
inside sales scripts, 277
Access to data
auditor concerns, 194
issues, 72
territory management, 310
by users, 180
Accessibility
IT, 409
user, 413
Accounting and ongoing operations
cost containment, 396
investor relations, 398–399
process controls, security, and compliance, 396–397
profitability analysis, 394–395
quote to cash cycle, 390–394
tools, 236
workflows and streamlining, 395
Accounts
creation pages, 329
customer identification, 93–94
deduping, 110–112
lockouts, 179–180
migrating, 99
Named Account model, 295–298
names, 282–284
planning, 311
sales manager management, 311–312
WaveMaps, 128
Accuracy
data, 71–72
Get Salesforce.com Secrets of Success: Best Practices for Growth and Profitability, 2009 now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.