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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Hour 21. Reporting and Query Basics

What You’ll Learn in This Hour:

Getting started with reports

Using reports

Creating your own reports with the Report Wizard

Sharing a report with other users

Adding a file or web page as a report

Creating report snapshots (On-Premises only)

Tips for keeping reports organized

Creating custom reports without the Report Wizard

An important part of any deployment of Microsoft Dynamics CRM is working out not only what data needs to be entered into the system but also ensuring that your system captures the right data so that you can create the required reports.

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