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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Index

A

access levels, 96–97

accessing reports, 417

Account entity, 30–31

Account form, 143–144

Contacts section, 151

Details section, 149–150

General section, 147–149

left navigation pane, 144–145

main entry screen, 146

Notes & Activities section, 152

Preferences section, 153–154

adding addresses to, 37

converting Lead entity to, 135–139

globally unique identifiers (GUIDs), 156

impact of, 155–156

parent accounts, 155

redefining, 156–157

relationship with Contact entity, 154

renaming, 40

subaccounts, 155

Account form, 143–144

Contacts section, 151

Details section, 149–150

General section, 147–149

left navigation pane, 144–145

main entry screen, 146

Notes & Activities section, 152

Preferences section, 153–154

accounting applications, integrating ...

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