Chapter 8: An Introduction to SAP Spotlight and Signavio

While progressive and ambitious developers know their tools of choice thoroughly, they also deeply understand the environment that these tools operate in. As an experienced developer, your customers will often ask you about where to begin their automation journey. To answer this question, you can look back at your own experience or search online to see what the industry is doing and guide your customers accordingly. The problem with this approach is that even from the same sector, these experiences are still second-hand and may not apply to your customer fully. Fortunately, business process intelligence tools can peer deep into your customer's IT landscape and generate a report indicating ...

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