2 Siebel 7.8 with IBM DB2 UDB V8.2 Handbook
1.1 Partnership between IBM and Siebel Systems
IBM and Siebel Systems deliver proven customer relationship management
(CRM) solutions that have set global standards for delivering more business
value and a higher return on investment (ROI). Today, the IBM Siebel alliance is
enabling companies to realize the benefits of transformational change in their
marketing, sales, and service organizations.
Since partnering in 1999, IBM and Siebel Systems have collaborated on more
than 2,000 CRM engagements addressing all aspects of the application life cycle
- from strategic consulting, to ongoing transformation, management, hosting,
outsourcing, and specialized systems-management services.
1.1.1 Ongoing activities ...