Chapter 2. Trends in IP Telephony
This chapter covers the following topics:
• Major trends in IP communications
• Enterprise IP communications endpoints
• Endpoint trends in enterprises and their effects on SIP trunk
• Feature trends in SIP trunking within the enterprise
• Feature trends in SIP trunking between enterprises
• Feature trends in SIP trunk for PSTN access
• Feature trends in advanced SIP trunking features from service providers
• Feature trends for call center services from SIP trunk providers
Internet Protocol (IP) telephony has become a widespread and standard means of communication. Prior to 2000, IP telephony was the choice of only a select few. Now, in 2010, more and more people and businesses are adopting ...
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