Chapter 13. Future of Unified Communications
This chapter covers the following topics:
• Meaning of unified communications (UC)
• UC today
• UC is anytime, anyplace, anywhere
• Mobility provides access anytime
During the past few years, Unified Communications (UC) has revolutionized the services available within a company. People started using Plain Old Telephony System (POTS) a few decades back, then they started communicating through email, file transfer (FTP), Bulletin Boards (BBS), World Wide Web (WWW), and so on. People also started using Instant Messaging (IM) greatly. Then, we have seen the mobile revolution. The web, IM, ...
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