Introduction

1 Curt Hall, “Enterprise Decision Management,” Cutter Consortium Business Intelligence, Vol. 5, No. 6, 2005.

The Smart Enough Systems Manifesto

1 Many organizations are being forced to change by changes in the business world, so this manifesto considers both for-profit and not-for-profit organizations.

2 Companies have employees, suppliers, partners, and customers. Government agencies might have employees, citizens, and regulated companies. All are considered associates of the organization.

Chapter One

1 Opinion Research Corporation. “IT Professionals and Decision Automation.” A sample of 200 IT professionals at companies over $100 million in revenue, including 40 CIOs/CTOs. Companies included retail banking, credit card, ...

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