21 The Operational Viewpoint

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Considerable effort is spent defining the architecture and design of today’s large systems. However, it is rare in our experience to find a system for which comparable consideration is given as to how the system will be controlled, managed, and monitored. The aim of the Operational viewpoint is to identify a system-wide strategy for addressing the operational concerns of the system’s stakeholders and to identify solutions that address these.

For a large information system, the Operational view focuses on concerns that help ensure that the system is a reliable and effective part of the commissioning enterprise’s information ...

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