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Software Testing Practice: Test Management by Mario Winter, Thomas Rossner, Tilo Linz, Andreas Spillner

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7 Assessing and Improving the Development and Test Processes

This chapter describes different assessment and improvement models that relate either generally to the improvement of processes, products, or services (TQM, Kaizen, Six Sigma), or specifically to the software development or test process. It also explains four appraisal or assessment models: CMMI (Capability Maturity Model Integration), ISO/IEC 15504 (the “SPICE” model for software development), TMM (Testing Maturity Model) and TPI (Test Process Improvement); the two latter ones are designed specifically for the test process.

A whole range of studies and statistics have shown that many software development projects do not achieve their required objectives at all or achieve them only ...

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