Index

American Society for Quality (ASQ), 18

assignable cause variation, 18

Cp, 94

lean production, 7

normal distribution, 119

p-chart, 76

process capability, 22

statistical process control (SPC), 1

assignable cause variation, 17, 32, 40, 49

attributes, 51

control charts for, 7587

binomial distribution, 76, 126app

buffer stocks, 7

Cananiano, Donna, 109

central line (CL), 3132, 4142, 53

of delta chart, 67

MR chart, 53

in p-chart, 78

sample size and, 72

in u-chart, 86

on x-bar, 5758

certainty, 38

chance cause variation, 17

code value chart, 66

common cause variation, 32

continuous process improvement programs, 2f

continuous quality improvement (CQI) programs, 11

control charts, 23, 9, 10, 21

data collection for creating, 34

defined, 31

delta, ...

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