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Strategic IT: Best Practices for Managers and Executives by Lyle Yorks, Arthur M. Langer

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Index

A

Accenture

Adaptive challenges, of strategic advocacy

Ambiguity

Amin, K.

Analogies, mapping

Answerthink Corporation

Applegate, L. M.

Automation

business process integration (BPI)
compliance
defined
equipment and infrastructure
intelligence
mobility
new innovations
sales and marketing
security
shared services
strategic information
strategy implementation
talent management services
virtual offices and communications

B

Balanced Scorecard

Batten, Joe D.

Benchmarks

Best practices

CEO and
chief IT executive role and
Executive Master of Science in Technology Management (Columbia University) on
middle managers and
organizational dynamism

Big Data

Bourgeois, L. J.

BP (case study)

Business knowledge

importance of
personal development and testing organizational acumen
situational analysis and synthesis of organization's position

Business process integration (BPI)

Business process reengineering (BPR)

c

Carr, Nicholas

Case studies

BP (Deasy)
Covance (Repko)
Cushman & Wakefield (CFO, senior VP of human resources)
Cushman & Wakefield (Cuyar)
interview protocol for
Merck & Co. (Scalet)
Procter & Gamble (Passerini)
Prudential (Koster)
transformation of CIO role and

Change management, need for

Charan, Ram

Chesbrough, Henry

Chief executive officers (CEOs)

best practices and
CEO Best Practices Technology Arc
developmental dimensions of maturing
perspective of, and chief information CIOs
strategic advocacy issues and
See also case studies

Chief information officers (CIO)

best practices and chief ...

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