Index
accountability
for efficient communication, 31–32
in executing phase, 209
in initiation phase, 129
in managing customer expectations, 58, 62–63, 65
in managing management expectations, 76, 79, 83
in managing team expectations, 90, 96
in monitoring, control, and reporting phase, 235
in planning phase, 159–160, 171
for project success, 15, 29–30
agile methodology, 47
all-hands kickoff, 180–181
Annunzio, Susan Lucia, 34, 123
Ashkenas, Ronald N., on project failure, 175
assignment of PM, 104–115
assumptions, 154–155
avoiding project pitfalls, 19, see also individual project phases
Bar-On, Reuven, 107
baseline changes, 195–196
baseline plan, 134–138
Bennis, Warren, on transparency, 26
Berra, John, 25–26
and integral HR, 153
on integrity, 37 ...
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