The book will intersperse a more academic initial presentation of concepts with cases from practice. This book begins with an introductory overview to include initial views of what we see as major issues. Case Study 1 demonstrates the importance of organizations understanding where they currently are in terms of organizational computing, and where they could be. Chapter 2 reviews the ways in which ERP software can be obtained. Case Study 2 demonstrates ways to establish the value of ERP systems. Chapter 3 addresses the opportunities to add external add-ons to ERP systems. Case Study 3 demonstrates an evaluation procedure useful in analyzing the appropriateness of add-ons. Chapter 4 presents an academic view of business process ...
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