ENDNOTES
Introduction
1. Development Dimensions International and Monster Intelligence 2006. Global study of more than 3,700 job seekers and 1,250 hiring managers.
2. BusinessWeek. September 19, 2008.
Chapter 1
1. According to the Mellon Financial Corporation, average times to full productivity are: eight weeks for clerical jobs, 20 weeks for professionals, and 26 weeks for executives.
2. William A. Kahn provides a definition of Employee Engagement that we especially like, as the situation in which “...people employ and express themselves physically, cognitively, and emotionally during role performances,” and also as “...the extent to which workforce commitment, both emotional and intellectual, exists relative to accomplishing the work, mission, ...
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