Supply Chain Metrics that Matter

Acknowledgments

Writing a book is easier said than done, but there is nothing better than smelling fresh ink when you crack the cover of a book that you have completed. While my name is on the front cover, this book would not have been possible without the efforts of a team.

This book took two months to research and a year to write. I owe a debt of gratitude to my team at Supply Chain Insights, who toiled tirelessly on this book. To Regina Denman, my friend and colleague, I give thanks for wrangling the corporate schedules of executives for case studies and interviews.

The story is based on a deep research effort with many starts and stops. I am appreciative for the work of Abby Mayer and Heather Hart. It took many long hours to build the research, refine the graphics, and finalize the work on the Supply Chain Index. I know that it was not easy, and I am thankful for your dedication to see this mission to completion.

I find it easier to type endlessly at my kitchen table than to follow style guides and punctuation practices. Every writer appreciates a good editor, and I am appreciative to Michael Hambrick and Jill Smith for their many, many hours of proofreading and editing. They were an awesome team and I am grateful for the many hours of training on writing styles.

Each chapter of this book was written and rewritten four to five times. When I was stuck (which was often), I would beg friends to read a chapter and give me suggestions. The manuscript was written first as a nonfiction ...