CONTENTS

Preface

PART ONE PLANNING PHASE

CHAPTER 1 THE SYSTEMS ANALYST AND INFORMATION SYSTEMS DEVELOPMENT

Introduction

The Systems Analyst

Systems Analyst Skills

Systems Analyst Roles

The Systems Development Life Cycle

Planning

Analysis

Design

Implementation

Project Identification and Initiation

System Request

Applying the Concepts at Tune Source

Feasibility Analysis

Technical Feasibility

Economic Feasibility

Organizational Feasibility

Applying the Concepts at Tune Source

Summary

Appendix 1A—Detailed Economic Feasibility Analysis for Tune Source

CHAPTER 2 PROJECT SELECTION AND MANAGEMENT

Introduction

Project Selection

Applying the Concepts at Tune Source

Creating the Project Plan

Project Methodology Options

Selecting the Appropriate Development Methodology

Estimating the Project Time Frame

Developing the Work Plan

Staffing The Project

Staffing Plan

Coordinating Project Activities

Managing and Controlling The Project

Refining Estimates

Managing Scope

Timeboxing

Managing Risk

Applying The Concepts At Tune Source

Staffing the Project

Coordinating Project Activities

Summary

Appendix 2A: The Function Point Approach

Appendix 2B: Project Management Tools: The Gantt and PERT Chart

Gantt Chart

PERT Chart

PART TWO ANALYSIS PHASE

CHAPTER 3 REQUIREMENTS DETERMINATION

Introduction

The Analysis Phase

Requirements Determination

What Is a Requirement?

The Process of Determining Requirements

The Requirements Definition Statement

Requirements elicitation Techniques

Requirements Elicitation in ...

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