2.1. Case Study

Assume we are a company called System-Modeling.com, specialized in project work in the field of systems engineering. Our principal is a rental car firm by the name of SpeedyCar.[2] They have decided to use innovative IT systems, allowing them minimum manpower to offer unbeatable prices in the market. Of course, they don’t want to compromise on their quality of service. To the very opposite: Their service should be clearly better and visible versus their competition.

[2] Both System-Modeling.com and SpeedyCar are fictitious companies.

Our contract with SpeedyCar consists in developing an on-board computer for rental cars, with the primary task being to make it simpler for their customers to pick up and return cars without their ...

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