Chapter 1. Touch and Go
HOW WE USE IPHONE APPS
AH, THE DAYDREAMS of the gentle iPhone app designer. His reveries roam a sun-dappled land where we users give his app our full and adoring attention. Our fingers swipe, tap, pinch, twist, and flick across the screen with the grace of ballerinas. We instantly understand every icon, tap effortlessly through every screen, take note of every button, and have easy command of all iPhone conventions and gestures. We understand the app because we study it and luxuriate in it just as much as the app designer does.
This, alas, is hooey. The cold reality is that most people don’t give much thought to app designs at all, nor should they. The best app designs become almost invisible, and the controls seem to fade to the background to put the user’s task or entertainment front and center. Creating this kind of understated but effective design is harder than it looks, but the habits of a mobile audience make it essential.

People often spend only moments at a time with an app, tap quickly through screens without exploring details, then move on to another app. They use iPhone apps on the treadmill, in the car, or in the supermarket. They glance only briefly at the screen so that they can plant their eyes on more urgent surroundings—the road ahead, the date across the table, tonight’s reality TV show. ...
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