Index

A/B testing, 121

Advertis(ing/ement), 18

   bait, 24

   print, 123–124

   switch, 24

   word-of-mouth, 18–19

Aesthetic graphics, 90–91

Agent–agency ratios, 36–37

Alignment, 89–90

Alliteration, 74

American Legacy Foundation

   “Truth” campaign, 20–21

Anaphora, 73

Answers to headlines, 57

Antimetabole, 73

Attention of headlines, 56

Audience

   headlines, attention of, 56–57

   imaginations, 53–56

   segmentation, 22

Axis-of-Power Test, 9

Bait advertising, 24

Balance, 89–90

Bar graphs, 95

Behavioral segmentation, 21

Benefits, in technical marketing, 48–49

   benefit of, 50–52

   distinguished from feature, 48–49

   dramatizing, 50

Big ideas, 47–56

   audience imaginations, 53–56

   benefits, 48–52

   feature versus benefits, 48–49

   storytelling, ...

Get Technical Marketing Communication now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.