
44 • e 12 Principles of Manufacturing Excellence
from 3.8 and ending 5 years later at 3.5—at a dismal 7.9% improvement.
Finally, the group of 1,000+ employees started with a 4.0 and ended with
a 3.6—a 10% improvement.
My view is this: While the progress is positive in all groups, the rate of
change is much too slow. e year-over-year improvements suggest the
paradigm of minimal expectations for improvement is still the norm.
ese results demonstrate to me that across the country, there are very few
industrial operations that have safety as their rst principle for excellence.
Leaders who are thinking the right way and put the focus on imp