The AI Ladder

Preface

Everybody’s talking about AI. Why? Well, we believe AI presents a tremendous opportunity for businesses of every size, across any industry. We believe AI is shaping (or will shape) future outcomes, automating decisions, processes, and workflows, enabling people to do higher value work, and reimagining new business models. We believe AI is a powerful tool for rethinking and reinventing businesses, not just squeezing a few extra percent out of tired processes. In fact, we don’t believe we’ll be calling it AI in the future in the same way that we don’t cite using a simple messaging service (SMS) to quickly communicate with someone anymore (we just say we “texted” them). Quite simply, artificial intelligence will become ambient intelligence…because AI will be doing its thing, in the background, unobtrusively, everywhere. AI will lift and shift some companies into heights never imagined and will serve as a rift or cliff for others. AI will be the lifeblood of a company, helping it reimagine tired business processes, create new models, and super-charge reinvention; and in the uncertainty of these modern times, what business doesn’t need reinvention?

The reality is, AI isn’t magic. It’s hard work. It requires the right tools, methodologies, and mindset to overcome the challenges companies face such as data complexity, talent scarcity, and a lack of trust in AI systems. So, as critical as AI is to any organization’s long-term success, it’s also likely you’ll run into some of these ...