December 2008
Beginner
224 pages
4h 48m
English
Content preview from The Art of Asking: Ask Better Questions, Get Better AnswersBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter . Questioning: Improve Your Skills
What Are the Attributes of a Person Who Asks Good Questions?
In his book on cross-examination, Francis Wellman, one of the nineteenth century’s most well-recognized attorneys, discussed the attributes of a good cross-examiner. Although observed more than one hundred years ago, these attributes reflect an ideal that we can apply to managers today. They share the status of “professional questioner” along with attorneys.
Wellman’s attributes have been adapted specifically for managers of today and for anyone who relies on avenues of inquiry to excel at their job:
Attention to following up. This attribute is vital for managers.
Ability to judge character. This attribute enables the manager to choose effective ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.