Chapter 1. Security's Weakest Link

acompany may have purchased the best security technologies that money can buy, trained their people so well that they lock up all their secrets before going home at night, and hired building guards from the best security firm in the business.

That company is still totally vulnerable.

Individuals may follow every best-security practice recommended by the experts, slavishly install every recommended security product, and be thoroughly vigilant about proper system configuration and applying security patches.

Those individuals are still completely vulnerable.

THE HUMAN FACTOR

Testifying before Congress not long ago, I explained that I could often get passwords and other pieces of sensitive information from companies by pretending to be someone else and just asking for it.

It's natural to yearn for a feeling of absolute safety, leading many people to settle for a false sense of security. Consider the responsible and loving homeowner who has a Medico, a tumbler lock known as being pickproof, installed in his front door to protect his wife, his children, and his home. He's now comfortable that he has made his family much safer against intruders. But what about the intruder who breaks a window, or cracks the code to the garage door opener? How about installing a robust security system? Better, but still no guarantee. Expensive locks or no, the home-owner remains vulnerable.

Why? Because the human factor is truly security's weakest link.

Security is too often merely ...

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