Chapter 34. Emergency Response and Recovery
Introduction
The most basic rule about planning for emergencies is this: Keep it simple. The more complicated your emergency response plans are, the less likely they will be effective in a real emergency. It’s sometimes easy to overengineer a plan in the relative calm of everyday business activities. When an emergency strikes, people are not likely to remember a lot of rules, procedures, and details. As you read in the preceding case study, “Crisis ...
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