Notes

CHAPTER 1

1. Robert Levering and Milton Moskowitz, The 100 Best Companies to Work for in America (New York: Plume/Penguin, 1994), pp. 226–227.

2. Robert Knowling, ‘‘Why Vision Matters,’’ Leader to Leader, Fall 2000, p. 38.

3. Richard Daft, Leadership: Theory and Practice (Fort Worth, Tex.: Dryden Press), p. 168.

4. Levering and Moskowitz, The 100 Best Companies, p. 336.

5. Thomas J. Neff and James M. Citrin, Lessons from the Top (New York: Currency/Doubleday, 2001), p. 330.

6. Levering and Moskowitz, The 100 Best Companies, p. 97.

7. Bill Capodagli and Lynn Jackson, Leading at the Speed of Change (New York: McGraw-Hill, 2001), pp. 59–60, 79.

8. Janet Lowe, Warren Buffet Speaks (New York: Wiley, 1997) pp. 68–69.

9. Neff and Citrin, ...

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